December 26, 2019
You Guys Rock!!"Hearing tech came found the problem fixed it at a most reasonable price and had the part on the truck! Now my heater is purring and I don’t have to have it set at 75 degrees to be warm! Thank you!"
August 19, 2019
"I used Guy air-conditioning for the first time today based on a referral on Facebook for my Summerbrooke neighborhood page. We had a brand new system put in by Another company one year ago exactly today and this other company refused to come check out the system they installed. I talked with a very nice lady this morning at Guy air-conditioning. She was very courteous and concerned about my system they DID NOT install which was blowing warm air. She told me she would try to get somebody to the house before 3 PM or before I went out of town. She in fact did call me back very soon after our conversation to let me know they would be there within a half hour. This was music to my ears and my family's. Charles was one of the technicians who responded, I don't know the other technicians name. I will tell you one thing, they know exactly what they are doing and very courteous, and professional in explaining what appeared to be the problems with my brand new unit someone else installed. Regardless of warranty at this point, I will not go back to the other company and will have Guy air conditioning complete the repairs and fix the shoddy work by the other company. Although the other company was not my choice at the time, I am very excited to finally have a company in the air-conditioning field that knows what they are doing an actually cares about their customers. That to me is most important and thank you for their great customer service."
June 3, 2019
Honest, thorough, clean!"Donald and Kenny just replaced the entire 2.5 ton heat pump system in our home. They were honest in their quote, on time for the installation and went above and beyond to leave the work area cleaner than when they arrived. They checked every duct line and all of the connections to insure our system operated at top efficiency. His entire crew is honest and trustworthy. When considering HVAC work for your home or office, look no further. Donald Guy Heating and Air is by far the very best in the Tallahassee area. You know when you know! "
June 5, 2017
Prompt, Competent"They are prompt, competent, reasonable, honest, thorough and friendly. I would not hesitate to leave a key for them and have them in my house without us being there. They are excellent!"
January 26, 2017