"Was a pleasant experience from start to finish. Reminded me of the way it once was in distant past. When a man gave his word, and that was all that was needed. Gave good advice, and always called back in a timely fashion. Came time to install, they were right on time. The installation process was very professional, and I am very happy with my new system. Feel very confident that, should a problem occur, they would take care of it without delay. I intend to let Donald Guy and company take care of my hvac needs for the remainder of my life, and highly recommend them to everyone."
"Absolutely over-the-top outstanding service! Very helpful, took the time to answer questions, thorough, and went out of their way to assist us with issues completely out of their control due to either previous homeowners or technicians. I can't say enough good things about Charles especially, I would recommend this company to anyone!"
"We cannot recommend this business or Mr. Guy, enough.
Our old homewide air-conditioner died a month ago/during Tally hot times and within 2 days of our request, Mr. Guy himself came to check it out.
Mr. Guy 'talked us out' of a system which had been proposed by a first (and very nice) business as not necessary and which literally, saved us $10, 000.
Mr. Guy is completely honest and will recommend what is needed and, we appreciated his very personal care and recommendations, along with our 10-year warranty. "
"They fit me in and they fixed my problem! Knowledgeable, professional, and awesome!"
"We had used another company to do preventive maintenance and were told we would get service in the future as a preferred customer ahead of the pack. When the time came to use them today, 4 days out was earliest ETA. Called Donald Guy as a first time customer and the AC was fixed whithin 3 hours. John, the tech, was professional, van was stocked with the part needed, was courteous and explained completely what the fault was. THANK YOU!"
"I just purchased my first home and called to see if I could set up an appointment to get my (new to me) AC checked and serviced. Within a couple hours they called to let me know someone was on their way. Charles was professional, very informative (especially for someone new to ownership) and expedient. So glad that my coworker referred me to this company! I set up the bi-annual check ups, so this is one thing I can thankfully cross off of my to-do list."